How do you troubleshoot a printer problem?
Microsoft has a printing troubleshooter that can help to identify problems. Click the Fix it button, download and run the program, then follow the steps in the wizard. You can also open the Control Panel, Devices and Printers, right click the printer icon and select Troubleshoot.
General printer troubleshooting
First, confirm that the printer is on. Once a printer is on, it ought to have some light or led (usually green) indicating it’s receiving power.
If you are doing not have any indicator light, make certain the printer axis connected to a operating power outlet by validator every finish of the facility cable. Next, press the printer power button.
If when doing the on top of steps, the printer still doesn’t show an influence standing indicator light, you’ve got a significant printer issue and that we recommend contacting the printer manufacturer for repair or replacement.
Cables not connected properly
The power cable and the data cable should have connected properly to your printer. Make sure the ability and information cables, parallel cable or USB cable are connected to each the printer and pc.
Printer error (orange or blinking light)
After your printer has completed its initial startup, you ought to see a solid colored light. If the indicator is blinking or is orange, usually this can be a sign of a printer error, sort of a paper jam or a problem with the ink or toner cartridge. As there aren’t standards for all printers, if you see a blinking light-weight, visit the manufacturer’s website or review the printer manual for specific error details.
No paper or paper jam
Without paper, your printer won’t be able to print. make certain you have got paper loaded into the printer paper cartridge or tray. Next, verify that no printer paper is crowded or partly fed into the printer. If you believe paper is stuck somewhere it should not be, seek advice from us facilitate page for paper jams.
Inkjet printer ink related issues
Often when you’re encountering an ink related issue, your printer status indicator light (mentioned above) should be flashing. If this is not occurring, you may want to skip to the next section. However, if you’ve recently inserted a new ink cartridge, you may want to try the below suggestions.
Replacing ink cartridges and printer not working.
Most printers have a way of printing a test page. A printer test page allows you to determine if the printer is working. The printer self-test is usually accomplished by holding down a series of keys. If you are not sure if your printer has this feature or how to perform it, refer to the printer manual or visit the printer manufacturer’s website.
You can also perform a software self-test to determine if the computer can see the printer and it’s able to print. Follow the steps below to perform this test.